The following is the entire Acceptable User Policy ("AUP") agreement between BachatHost ("BachatHost") and the personal or corporate account holder ("YOU/YOUR/Customer"). BachatHost provides World Wide Web Hosting, Marketing, and Development. BachatHost has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. BachatHost general policy is to act as a provider of Internet presence. BachatHost reserves the rights to suspend or cancel a customer's access to any or all services provided by BachatHost when we decide that the account has been inappropriately used.
Any attempt to undermine or cause harm to a server or customer of BachatHost is strictly prohibited. BachatHost will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "Internet scamming" (tricking other people into releasing their passwords), password theft, security hole scanning, etc. Any unauthorized use of accounts or computers by YOU, whether or not the attacked account or computer belongs to BachatHost, will result in action against YOU. Possible actions include warnings, account suspension or cancelation, as well as civil or criminal legal action, depending on the seriousness of the attack. IMPORTANT NOTE - BachatHost has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below. YOU may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are NOT limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, pornographic content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by BachatHost to be unacceptable use of our services including abuse of server resources. WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS - All web applications that are outof-date and actively being exploited will be shut down immediately without prior notice. YOU are responsible for and should evaluate YOUR web-based applications and scripts on a regular basis to ensure their security and orderliness. Shared hosting accounts may also be terminated if it includes the following content or have links to the following content: Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity; promoting or providing instructional information about illegal activities; promoting physical harm or injury against any group or individual; displaying material containing obscene nudity or pornographic material (not applicable to managed dedicated servers); displaying material that exploits children under 18- years of age; acts of copyright infringement including offering pirated computer programs or links to such programs; information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.
BachatHost will not tolerate any form of storage space abuse. At least 90% of YOUR web pages ("HTML") must be 'linked' with files (GIF, JPEG, etc.) stored on BachatHost servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation at the discretion of BachatHost Management ("MANAGEMENT"), with or without prior notice. If YOU do not qualify for the free service, disk space will go unmonitored until YOU reach the amount allocated to YOUR specific web hosting plan ("PLAN"). Thereafter, normal website data storage costs $0.20/1MB/month will be billed to YOUR account. If you want to pre-pay for disk space overages, you will be billed $0.10/1MB/month. YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or BachatHost has the sole decision to deactivate any and all servers. BachatHost will be the sole arbiter as to what constitutes a violation of this provision
The intention of BachatHost is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If YOU violate this condition, YOU will be notified and given 48 hours to remedy the problem. Failure to do so will result in YOU being billed for the overages. If YOU do not qualify for the free service, traffic will go unmonitored until YOU reach the amount of quota allocated to YOUR specific PLAN. Thereafter, normal data transfer cost of $10.00/1GB/month will be billed to YOUR account. If YOU want to pre-pay for bandwidth overages, YOU will be billed $5.00/1GB/month. YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or BachatHost has the sole decision to deactivate any and all servers. BachatHost will be the sole arbiter as to what constitutes a violation of this provision.
(1.) COVERAGE - This 99.99% uptime guarantee applies to any Customer in good financial standing with BachatHost at the time of a service outage. (2.) SERVICE LEVEL AGREEMENT ("SLA") & SPECIFICATIONS - BachatHost endeavors to have the content of YOUR website available for http access by any party in the world 99.99% of the time. Network downtime ("unavailability") is defined as 100% packet loss from BachatHost to its backbone providers. Downtime is measured past 10 minutes after notification of network failure via BachatHost's online ticketing system. If the ticketing system itself is unreachable, the ticket must be started by calling the BachatHost NOC. BachatHost's administrators will determine the end of the downtime by a traceroute to YOUR machine from outside the BachatHost network. (3a.) SHARED HOSTING CREDITS - In the event that YOUR website is unavailable for less than 100%, BachatHost will credit the following month's service fee as follows. YOUR credit shall be retroactive and measured in 24 hours a day of a calendar month, with the maximum credit not exceeding 50% of the monthly service charge for the affected month. Monthly Uptime Credit: 95% to 99.9% - YOUR account will be credited 10% of your monthly hosting fee 90% to 94.9% - YOUR account will be credited 20% of your monthly hosting fee 89.9% or below - YOUR account will be credited 50% of your monthly hosting fee (3b.) MANAGE DEDICATED SERVERS - For managed dedicated server Customers, if the uptime is between 98.9% and 99.9% for any particular month, credit shall be retroactive and equivalent to the difference between the guaranteed level of availability of the Customer's services during the month and the calculated actual level of availability of the Customer's services, multiplied by the actual charges incurred by YOU for the services during that monthly period. In addition, for managed dedicated servers, YOU may be entitled to additional credits as calculated below measured 24-hours a day in a calendar month, with the maximum credit not to exceeding 25% of the monthly service charge for the affected month.
All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts as well as major account changes and are non-refundable. All pricing is guaranteed for the term of prepayment. BachatHost reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notifies BachatHost to request for termination of services. All payment is in U.S. currency. BachatHost will bill each client $50 per returned check, per wire transfer received and per credit card chargeback received. All BachatHost accounts are setup on anniversary billing cycles. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup. YOUR account will automatically renew at this length. There is no fee to change to a shorter billing cycle at the end of the current cycle. However, if you wish to change to a shorter billing cycle during a current cycle, there will be a $50.00 fee. Please contact the billing department at billingsupport@BachatHost should you wish to change your anniversary billing cycle.
BachatHost reserves the right to cancel a service at any time. All fees paid in advance of cancellation will be pro-rated and paid by BachatHost if we institutes our right of cancelation. Any violation of policies which results in extra costs billed to YOU (i.e. transfer, space etc.). All of BachatHost's PLANS are backed by a 30-day money back guarantee. If YOU are not completely satisfied with our services or support within the first 30 days of YOUR contract, YOU will be given a full refund of the contract amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. If YOU cancel, the full contract amount less any setup fees and overages will be refunded if BachatHost is notified within the first 30 days following activation. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees, etc. For credit card payment, refunds will be made to a PayPal account made available by the Customer after the 120th day. Refund policy will not be made available to Customers using wire transfers. All account cancelations must be done via our cancelation form at YOUR hosting account control panel. Phone or email requests will not constitute acceptance of any cancelation.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Setup Fees:PKR2000 Only 1 Time
VPS Plan 1:
1 Core Processor1
VPS Plan 2: PKR5000/month 3GB Memory 1 Core Processor1 50GB Disk Unmetered Bandith
VPS Plan 3: PKR5600/month 4GB Memory 1 Core Processor1 60GB Disk Unmetered Bandith
VPS Plan 4: PKR7000/month 6GB Memory 2 Core Processor1 60GB Disk Unmetered Bandith
VPS Plan 5: PKR8500/month 8GB Memory 2 Core Processor1 80GB Disk Unmetered Bandith
1 . Bachathost Limited servers all the right to increase or decrease the monthly charges of services.
2 . Any Upaid Monthly unpaid invoices might result in suspension of servers and after 3 warning service will be terminated.
3 . Bachathost Limited is not responsible for any down time due to DDOS as Pakistan Network is very vanurable to DDOS.
4 . Services Might be taken down for maintainace and will only be activated once the maintainance is completed.
5 . Small amount of flooding barable but if we track large amount of floods or any kind script attacks on the VPS Bachathost Servers the right to suspend your service and in some cases even might end up in the termination of the service.
6 . If these services are found being used for any illegal terms like for scripting/ddos/cryptomining your service will be terminated without even a warning.